Receive your rates notice by email
Ratepayers are encouraged to have their rate notices emailed, avoiding the use of paper and postage, aligning with our Shire’s sustainability objectives.

Pay your rates


You are able to pay your rates online using the service provided by BPOINT found here.

BPOINT is a service provided to the Shire by the Commonwealth Bank of Australia. If you are having difficulties or would like further information on your privacy, please contact BPOINT here.



Alternative payment arrangements are available by direct debit. An additional fee is charged. Ratepayers may apply online here.


Credit Card Payments

Can be made over the phone by calling 9175 8000

Can be made online at https://www.bpoint.com.au/payments/eastpilbara

Payment difficulties/Financial hardship

having trouble paying?

We understand that at times, due to unforeseen circumstances, the payment of property rates fees and charges may present a financial burden.

Ratepayers who are experiencing payment difficulty should contact the Shire immediately on 08 9175 8000 to discuss payment options. All enquiries are treated confidentially and your early communication may help prevent the commencement of costly legal recovery action.

The Shire’s Financial Hardship Policy is available here.

Why have my rates gone up?


Why have my rates gone up/more than CPI?
•        Local government cost pressures are driven by many factors that are not always reflective of the CPI. The CPI is related to typical household expenditure of items such as food and groceries, household appliances, medical expenses, and education etc.
•        The Shire’s operating costs are more aligned to state government charges, fuel, road materials, cost of plant and equipment, foreign exchange etc. that all influence the provision of services and assets.
•        The Shire’s other revenues which offset rates are subject to interest rate returns, availability of external funding and attendance and usage of Shire facilities. The Shire collects the Emergency Services Levy on behalf of the State and has no control over the amount charged.

There has been a $20 per annum (or 38c per week) increase in waste removal fees in line with the cost of service delivery.

The Shire’s property rates fees and charges remain very reasonable compared to neighboring Pilbara councils.

Why does the Shire of East Pilbara charge Sewerage?
It is usually the responsibility of the WaterCorp in most areas of the State. Not in Newman. Other parts of the Shire are not deep sewer connected.
How does paying rates benefit me?
  • The Shire provides a diverse range of services that are open to all ratepayers; including libraries, recreation areas, building licensing, health services, community events, youth programs and community grants to name a few.
I never see anything with the money you get from me?
The Shire spends money across all areas of the district and in each suburb. Shire rates pay for the upkeep of your local park, maintaining all footpaths, provision of street lighting, the maintenance of and construction of roads, resealing of existing streets as well as the weekly rubbish and recycling collection service – these are all services provided by the Shire.

Can I object to paying my rates?
It is possible for you to object to your property’s rate record in two circumstances: If you are not the owner of the property for which you have received a rate notice and you believe your property is non-rateable.You can appeal your rate notice by contacting the Shire of East Pilbara on (08) 9175 8000 within 42 days of your rate notice being issued.

Valuations - Your valuation (GRV or UV) is only one factor used to calculate your rates notice. The Valuation of Land Act 1978 (as amended) Part IV sets out how valuation objections may be lodged. A property owner may lodge an objection against the valuation of a property within 60 days of the date of issue of a rates notice. For information on how your values are calculated and how to lodge an objection, please visit Landgate’s website landgate.wa.gov.au/valuations, or alternatively call Landgate Customer Service on +61 (0)8 9273 7373.
Rates Record - Section 6.76 of the Local Government Act 1995 provides the grounds, time and the way individual objections and appeals to the Rates Record may be lodged. An objection to the Rate Book must be made in writing to the council within 42 days of the date of issue of a rates notice.
Section 6.81 of the Local Government Act 1995 refers that rates assessments are required to be paid by the due date, irrespective of whether an objection or appeal has been lodged. In the event of a successful objection or appeal, the rates will be adjusted, and you will be advised accordingly. Credit balances may be refunded on request

See the reverse of your rate notice for more information.

What if I have moved?
If you have changed ownership of a property or moved house please contact the Council within 21 days to complete a change of name/address and ownership forms. Keeping our records up to date means the Council can ensure rate notices are forwarded to the correct address and avoids customers incurring any unwanted penalties including interest on overdue rates.

I am about to sell my property and there are still rates to be paid – how is this worked out?
This is done by your settlement agent at settlement, who will apportion the rates accordingly between the buyer and seller.

Frequently Asked Questions


What are Local Government rates and who pays them?

Shire rates are a contribution each property owner makes towards the cost of providing facilities and services in their local community. Anyone owning residential, rural, vacant, industrial or commercial property in the Shire of East Pilbara is a ratepayer. Some government bodies, educational and registered charitable organisations are exempt from paying Council rates.

Where does the money go?
Rates are used to build and maintain the Shire's roads, parks, gardens, sporting facilities and to operate a multitude of community services.

When does the rate year run?
The rate year is 1 July to 30 June, the same as the Shire's financial year.

When will new rates be issued?
Rate notices can be issued any time after 1 July.

How are my rates calculated?
It is a 4 step process;

  • Firstly the Shire determines the cost of providing the Shire services and capital works for the year, minus any non-rate revenue including fees & charges and grants (i.e. State and Federal Government road project funding), to establish the total rates required to fund the shortfall.
  • Secondly, minimum charges based on the basic services provided are established and the total rates burden is apportioned across the different rating categories of:
  1. GRV – Residential
  2. GRV – Non-residential
  3. GRV – Transient Workforce Accommodation
  4. UV – Pastoral
  5. UV - Mining
  • Thirdly the apportioned amounts required are then divided by the total value of properties Gross Rental Value or Unimproved Value (as determined independently by the Valuer Generals Office) to calculate the rate in the dollar amount charge.
  • Fourthly is to multiply a property’s Gross Rental Value or Unimproved Value by the applicable Rate in the $ to calculate the rates payable for the year.
What are Minimum Charges?
Minimum and charges have been set to make sure each property pays an equitable amount. That is, property owners at the lower end of the scale pay enough for the services they have access too.
What is differential rating?

The Shire applies Differential Rating whereby a separate rate in the dollar is applied to different uses or categories of land. This is considered to be a fairer and a more equitable approach. Differential rating enables the Shire to vary the impact of its rates on different categories of land, to ensure an equitable contribution in their share of the rating burden is maintained or adjusted. It will ensure rates generated from types of land use remain similar to prior years across revaluation years. The Shire’s rating will be based on the land use, categorized as;
  1. GRV Residential
  2. GRV Non-residential
  3. GRV Transient Workforce Accommodation
  4. UV Pastoral
  5. UV Mining.
What are the rates in the dollar and minimum amounts for 2021-2022?
Local public notice has been given for the Shire’s Notice of Intention to Levy Differential Rates;

These amounts are estimates and may be changed as part of Council’s consideration of any submissions received. All statutory entitlements in relation to rates for pensioner and other concession holders will apply.
Why is there a concession on my rates?
  • A concession reduces the rates otherwise payable by the related category.
  • A concession remains required for consistency in 2021-2022 non-residential and pastoral rating compared to previous year.


What is Gross Rental Value?
  • Every three years the gross rental value of each property is reassessed by the Valuer General’s Office. This is done so that the gross rental value is comparable with actual rental costs, as determined by the property market.
  • The next revaluation will be in effective 2022-2023.
  • Ratepayers with queries regarding their gross rental values can call the Valuer Generals Office via Landgate direct on 9273 7373.
What is Unimproved Value?
  • It is the value of land only. It does not include the value of structures or improvements, used typically for land outside of the metropolitan area and regional town sites. This applies to pastoral and mining land use
Why are rates based on rental value?  (I’m not renting my home)
  • Rates are based on a “capacity to pay” basis. For example, it is assumed that ratepayers with expensive properties can afford to pay more in rates “than ratepayers with more moderate properties”. This is considered to be the most equitable way of charging, however some will say that a “user pays” system is better but maintaining such a system is impossible as a Council provides many diverse services that are available to all.


Rates unpaid 35 days from service date are charged at 8% as prescribed under the Local Government Act 1995.
Overdue Emergency Service Levies are charged at an interest rate of 8%.



Payment options
Under the Local Government Act 1995 Council is obliged to offer ratepayers the option of paying rates by quarterly amounts. All ratepayers are now offered two payment options by which they can pay their rates. These are:
Option One               -           Payment in full usually due September
No additional charges incurred
Option Two                -           Payment by four equal amounts
  • First payment            September
  • Second payment      November
  • Third payment          January
  • Final payment           March
Do I get reminder notices with the instalment option?
Yes, an Instalment Reminder Notice will be sent to them approximately 1 month before the payment is due provided that the first instalment payment is paid by the exact amount and before or on the due date. 

Am I charged interest on the Instalment option?
Yes, 4%. This makes up for additional cost incurred to administer three extra notices and processing, plus foregone interest earnings.


Why has my account got interest charges on it?
  • Property rates, fees and charges are due and payable by set dates outlined in the Shire’s annual budget and on the rates notices issued.
  • ESL Penalty interest is levied and collected for on behalf of the WA State Government, at 8%pa.


Some ratepayers may receive amended rate accounts during the year, where the Valuer General considers that the Gross Rental Value (GRV) of their property has changed.
During the year where land is subdivided or amalgamated, new buildings are erected or demolished, or substantial improvements are made to existing buildings, the Valuer General may consider that the GRV of these properties has changed. In these cases, some ratepayers will receive amended rate accounts. Where the buildings are demolished, rates may decrease or increase, depending on the area and location of the land.




I have a swimming pool, why am I being charged for the inspection?

State Government legislation requires the Shire to conduct inspections of all private swimming pools and outdoor spa baths every four years.
The Swimming Pool Inspection Charge for all properties is $35 per annum.
If they don’t have a pool refer the enquiry to the Building Team.




Credit Card Payments

Can be made over the phone by calling 9175 8000
Can be made online at https://www.bpoint.com.au/payments/eastpilbara
Is there a credit card surcharge?

Can I pay my rates by Diners Club or American Express?

  • No.  Payments can only be made with MasterCard and VisaCard. There is no limit per transaction payable by credit card.
  • The merchant fees charged by Diners and American Express are more expensive than other other cards; therefore it is not cost effective to offer this service as the charge may increase the rates payable by all ratepayers.

Do you have EFTPOS?

Yes. Payments accepted in person at Shire Administration Centres

Can I pay my rates over the Internet?

Yes. BPoint is available at
Or via your own internet banking using BPay
In response to COVID-19 cashless payments are preferred.


Why do I (ratepayer) have to email or write to you?
  • Your privacy and the integrity of the Shire’s data is important to us. Our record keeping practices and data management requirements rely upon documentation and confirmation. Hence we require a request directly from you to initiate the changes required.


What are the annual costs?
  2020-2021 2021-2022
Residential *No GST $260  $280 
Additional Green *GST $240  $240 
Additional Yellow * GST $200  $200 
The services provided for the waste removal fee remain as follows:
a)         Green bins: 2x per week in summer, 1x per week in winter.
b)         Fortnightly recycling collection.
Must I pay for waste removal?
Yes. All residential rate payers are obligated to be provided with a waste service under the Waste Avoidance and Resource Recovery Act 2007. It is not optional. The waste service is more than just bin collection from residential properties. It also includes the management of waste at public areas, including street bins and at parks and reserves.



What is the ESL?
The Emergency Services Levy funds the WA State fire and emergency service.

What does the ESL fund?
The ESL funds the:
  • Career Fire and Rescue Service;
  • Volunteer Fire and Rescue Service;
  • Local governments Bush Fire Brigades;
  • State Emergency Service; and
  • Volunteer Emergency Service Units.
What doesn't it fund?
The ESL does not fund:
  • Volunteer Marine Rescue Services
  • St Emergency Services
  • Volunteer Fire and Emergency Services
  • Volunteer Bush Fire Brigades
  • Aeriel Firefighting fleet
  • Community safety programs
  • Fire Investigations
  • Triple Zero communications
  • Traning programs
  • Maintenance of facilities & equipment 

How is the ESL collected?
The levy is included on Shire rates notices.  Local Governments collect the money and send it directly to DFES. 
(Local Governments are paid an annual administration fee for billing and collecting the levy.)

Late payment interest 
If a property owner does not pay either the full or part payment of ESL on time, late payment interest of 8% is charged.
Rating Strategy 2021-2026

The Shire of East Pilbara has adopted a new rating strategy, which sets about achieving comparative rating consistency with other neighbouring Pilbara local governments. The strategy is available here.

Commencing in the 2021-2022 financial year, the new approach to rating separates the former GRV - General Rate, into three distinct categories, being;

·         Residential

·         Non-residential, and

·         TWA (transient workforce accommodation)

Achieving parity with other neighbouring Pilbara local government rate charges is also an intent of the new rating strategy and the notice of intention to levy differential rates advertises what the proposed 2021-22 rating amounts will likely be set at. The notice is available here.

Find the Rating Strategy 2021-2026 here.

Objects and Reasons for Differential Rating 2021/22 Rates-related documents
Budget Bulletin: Learn more about this year's Budget and how you rates are used.
Benefits Flyer: As a Shire of East Pilbara rates payer and/or resident, you are entitled to many benefits in the community.
Events Calendar: Learn more about the exciting events coming up in the 2021/22 financial year.
How to read your 2021-22 Rates Notice: Did you receive your rates notice? Here's how you read it.
2021-22 ESL Flyer: Information about the Emergency Services Levy (ESL).
2021-22 Rates Billing Fire Notice: Firebreak notice information.